State Farm® Insurance Agent Brett Hensley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robbin Mills
March 26, 2026
"Tim was able to save me Over $62 a month! He was extremely knowledgeable and helpful. I had been talking to multiple agents shopping for insurance and after talking to Tim I knew I had made the right decision to go with Brett Hensley And State Farm"
"Robbin, thank you so much for the wonderful review of our office and Tim! I am very thankful you made the decision to go with us and we appreciate your business"
Blanca Turrubiartes
March 20, 2026
"Brett was amazing! He was very knowledgeable and very helpful! Got me set up very quickly!"
"Blanca, thank you so much for taking the time to leave us such a great review. I am happy we were able to help you out!"
Anna Seay
March 19, 2026
"Brett and Tim saved me money on both my home and auto. I was previously with Progressive for years and didn’t think the rates could be beat! Amazing service by this State Farm team!"
"Anna, thank you so much for taking the time to leave us such a wonderful review. We appreciate you and your business! "
Alison Park
March 18, 2026
"I have been over paying on my auto insurance with GEICO for years. I called Brett Hensley State Farm and spoke with Tim. He was able to provide better coverage than I had before and saved me over $600 for six months! He was very knowledgeable about other types of insurance as well. Tim is kind, helpful, and funny too! I always hate calling to discuss insurance but he made it a pleasurable experience. Thank you, Tim! (10 more stars for you!) :)"
"Alison, thank you so much for taking the time to leave Tim such an amazing review. We appreciate you!"
Susai Wise
March 6, 2026
"Great agent, gets what you need and is upfront about inclusions"
"Susai, thank you so much for leaving us a 5 star review!"
shawanda Buck
March 5, 2026
"Brett was great and got me full coverage with home at a low price."
"Shawanda, thank you so much for taking the time to leave us a review."
Mary Sanchez
March 3, 2026
"Tim at Brett Hensley State Farm is outstanding. He took the time to explain all my coverage options and made sure I understood exactly what I was getting. No pressure, just honest advice and great service. He saved me money and improved my coverage. Highly recommend asking for Tim if you want someone who truly looks out for you. I would give Tim 100 stars if possible!!!"
"Mary, thank you so much for leaving Tim such an amazing review! I am so thankful he was bale to help you save money and improve coverage"
Betty Hardy
February 27, 2026
"People are extremely friendly and very helpful"
"Betty, thank you for taking the time to let us know how we did. We appreciate you"
Alyssa
February 26, 2026
"Jordan’s customer service was amazing!! Super sweet and professional! Would recommend her to anyone! Thank you again!"
"Alyssa, thank you so much for taking the time to leave Jordan such an amazing review! "
C Wilks
February 25, 2026
"JordanAnn was great, helped me save some money and increased my coverage. She was respectful, informative, and understanding. I am glad I was able to switch and that was all thanks to JordanAnn"
"Thank you so much for taking the time to leave Jordan such a great review and I'm glad we could save you money while giving you better coverage!"
RJ BROWNING
February 23, 2026
"This place was awesome. I would recommend State Farm and this office in Crandall Tx to everyone"
"RJ, thank you so much for taking the time to leave us such a great review! "
Matthew King
February 18, 2026
"The Crandall State Farm folks always help out with both home and auto insurance. I have had State Farm since Ronnie operated out of Seagoville, now Brett and his team provide great care. Samantha is always helpful when I call for any need."
"Matthew, thank you so much for taking the time to leave us such a wonderful review. We appreciate your business over the years and I am happy we can continue that great care you've always received!"
Kay London
February 18, 2026
"Jordan has a genuine personality and gave a thorough breakdown of the different policies options which gave me better insight into selecting the insurance that was best for my family. She was extremely patient and professional every time I spoke with her. In a world fueled by technology, it was refreshing to speak with a person such as Jordan who gave superb customer service. Thank you. Your efforts didn’t go unnoticed and are greatly appreciated."
"Kay, thank you so much for taking the time to leave us and Jordan such a wonderful review. She works extremely hard to take care of our customers and we love hearing that she did such a great job for you too. We appreciate you! "
Mark Woodruff
February 17, 2026
"Brett Hensley and the staff at State Farm consistently deliver top-tier customer service. They are knowledgeable, responsive, and truly on top of their game. Highly recommend!"
"Mark, thank you so much for taking the time to leave us such a wonderful review! I am so thankful to hear such great things about our service team. "
Nicole Briceno
February 16, 2026
"Tim was great! Very kind and explained everything and answered all of my questions."
"Nicole, thank you so much for taking the time to leave us a 5 star review!"
Sheri Pratt
February 15, 2026
"He was more than helpful finding coverage for my teen driver. I highly recommend"
"Sheri, thank you so much for leaving us a 5 star review!"
Martha Alicia
February 12, 2026
"We decided to change insurance company, Tim Thacker contacted us and made the transition very easy and gave us a great quote that will save us money. Mr. Thacker is very polite and helpful."
"Martha, thank you so much for taking the time to leave us and Tim such a wonderful review. We appreciate you and your business! "
Jacob Wilburn
February 12, 2026
"Jordan is the nicest insurance agent I’ve ever met! She was very knowledgeable of the policy and understanding of my time. She was able to answer all my questions about my coverages as well. I highly recommend at least getting a quote from her it could save you hundreds, I was able to save $120 by switching!"
"Jacob, thank you so much for leaving such a great review of Jordan! We love her and I'm thankful she was able to help you out so much. "
Michael Strouse
February 11, 2026
"Very easy to work with and on top of there game would 100% recommend to everyone. they saved me extra money on my monthly bill, and were a very friendly group. would give more then five stars if possible. Thank yall for taking the time to help"
"Michael, thank you so much for taking the time to leave us a (6) star review! I am glad we were protect the things that are important to you and save you money "
Josue Lopez
February 10, 2026
"I was shopping for insurance and spoke with Tim. He got me a great rate for bundling home and auto, and thoroughly explained my coverages. He made switching easy. Thanks Tim!"
"Josue, thank you so much for taking the time to leave us such a wonderful review. I am very thankful Tim did such a great job explaining your coverages and helping you switch "
Forrest Smiley
February 4, 2026
"We switched from Progressive to State Farm, trying to find a little bit of savings in these current times. The representative did a great job and maintained great communication with me in the process."
"Forrest, thank you so much for taking the time to leave us such a wonderful review. I am very thankful we could help you out."
Meagan Gaessler
February 2, 2026
"Brett listened clearly, answered all questions and got us the coverage we wanted as well as things we needed that we dropped the ball on."
"Meagan, thank you so much for taking the time to leave us such a wonderful review! We appreciate you and your business"
Camero Maghembe
January 30, 2026
"jordan was nice"
"Camero, thank you for leaving us a 5 star review!"
Richard John II
January 28, 2026
"Very helpful team. Got everything I needed in a timely manner. Communicated through email, and it wasn't a problem at all!"
"Richard, thank you so much for the taking the time to leave us such a wonderful review! "
Olaide Lawal
January 28, 2026
"They are great and responsive. Never push but get the work done."
"Olaide, thank you so much for the fantastic 5 star review. "