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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessie Robertson

June 11, 2025

5  out of  5
rating by Jessie Robertson
"Samantha at Brett Hensley - State Farm Insurance Agency was amazing. It would be worth your while to call and talk to her about your insurance. She has a beautiful voice and I felt like she is a beautiful person inside. I hope that Brett knows how special she is. Great agency to do business with."
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Juana Weisz

June 7, 2025

5  out of  5
rating by Juana Weisz
"I worked recently worked with Brett Hensley at State Farm in my search for a reputable homeowners insurance policy. Brett was incredibly easy to talk with—professional, patient, and attentive throughout the entire process. He provided multiple coverage options and made every effort to accommodate my expectations. Although I ultimately chose a different provider due to specific policy needs, I was very impressed with Brett’s knowledge and dedication. He delivered outstanding service, and I truly appreciate the time and care he put into helping me. I would highly recommend Brett Hensley at State Farm to anyone looking for trustworthy, top-tier assistance with insurance."
We responded:
"Juana, thank you so much for taking the time to leave us a review. Hopefully we can earn your business in the future!"
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Ashley Recio

June 4, 2025

5  out of  5
rating by Ashley Recio
"They helped me out so much in getting my policy answered all questions amazing service !!"
We responded:
"Ashley, thank you so much for the great review! "
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Gloria May

May 9, 2025

5  out of  5
rating by Gloria May
"Very patient and wanting to help me is everything to me at this time in my life . Only if everyone i encounter was like Jordan ."
We responded:
"Gloria, thank you so much for taking the time to leave Jordan a review. She is great! "
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fred silva

May 8, 2025

5  out of  5
rating by fred silva
"Worked with Jordan Montgomery. She was a pleasure to work with, very helpful and professional. I will be recommending her to a friend."
We responded:
"Fred, Thank you so much for the 5 star review! "
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Lex Cerda

April 25, 2025

1  out of  5
rating by Lex Cerda
"Loved State Farm my first 6months. Went to add a 3rd vehicle and the price I was quoted for my 3 cars turned out to be incorrect and the price to add ONE SINGLE car of $755 and when trying to speak with the agent himself because I was miss quoted I wanted to speak with MY AGENT BRETT I kept being told from whoever the girls are that answer the phones “he’s just going to tell you the same thing I’m telling you” and they’d put a request in with him that me and my fiancé wanted to speak with him. Never heard a response back had to end up dropping this company and going with someone else. Also the claims adjuster I had working my totaled out car I had to tell her how to do her job going back and forth between her and my Leander and she delayed the process of my whole claim. Here I am a month later and car is just now being done with."
We responded:
"Lex, thank you for sharing your feedback. We're truly sorry to hear about your experience and frustration it caused. While our office does help manage your policies and service needs, insurance pricing is determined based on a variety of rating factors like vehicle type, driving history and coverage selections so a lot of it is beyond control. We also want to clarify that our office has multiple licensed agents available to assist clients, and we regret if your request for a specific team member wasn't handled as you expected. That is not the experience we strive for and we will be addressing this internally to improve. We appreciate you bringing this to our attention and wish you the best moving forward."
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Rhandy Rosalita

April 24, 2025

5  out of  5
rating by Rhandy Rosalita
"Jordan and Lexi are doing excellent Job, especially Miss Jordan. She has an excellent customer service that makes my Day easier to get a car Insurance. She also offers some other products such us home insurance."
We responded:
"Rhandy, thank you so much for the great review. We value Jordan and Lexi very much! "
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Roxanna Mathis

April 18, 2025

5  out of  5
rating by Roxanna Mathis
"Brett was the best agent I have ever worked with! He took the time to go over everything followed up and had an orientation call with me! Good Guy, Keep Him!"
We responded:
"Roxanna, thank you so much for the amazing review!! I am very happy to hear you had such a great experience with our office. Take care"
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Joe Solis

April 15, 2025

5  out of  5
rating by Joe Solis
"Was very helpful and was able to lower my monthly payment!"
We responded:
"Joe, thank you so much for the review!"
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Andrew Herrera

April 10, 2025

5  out of  5
rating by Andrew Herrera
"I loved working with Taylor, very professional and pleasant experience. Enjoyed every conversation with her and could tell that she just didn’t want my business but she wanted to earn it, and that she did. Thanks Taylor you rock!"
We responded:
"Andrew, thank you so much for the review of Taylor. She is a huge part of our office and I am thankful you had such a positive experience with her"
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Sara Pearce

April 10, 2025

5  out of  5
rating by Sara Pearce
"After my truck was totaled by hail. Lexi and Brett at State Farm have taken great care of me."
We responded:
"Sara, thank you so much for the review. I am happy we were able to be there for you during a difficult time"
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Chelsey Tx

April 2, 2025

5  out of  5
rating by Chelsey Tx
"Easy to work its, a fast response time and answers questions fantastically! Thanks Brett!"
We responded:
"Chelsey, thank you so much for the 5 star review! "
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Nelson Anibal Morales

March 10, 2025

5  out of  5
rating by Nelson Anibal Morales
"Excellent support, she made easy the boarding process with the new policy… and she always have a great attitude"
We responded:
"Nelson, thank you so much for the 5 star review. "
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Stacy Payne

March 5, 2025

5  out of  5
rating by Stacy Payne
"Taylor was great. She explained things very well and she answered all of my question. I also got me a disability policy while talking to her. She was very professional and that means a lot to me…. Good job Taylor"
We responded:
"Stacy, thank you so much for the great review about Taylor. I am happy she did such a professional job to help you out!"
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Joshua Wilson

March 4, 2025

5  out of  5
rating by Joshua Wilson
"LOVE THIS COMPANY JUST APOKE TO TAYLOR AND SHE TOOK GREAY CARE OF ME AND MY WIFE. STAYED ON THE PHONE TO MAKE SURE EVERYTHING WAS DONE AND ALSO ANSWERED ALL OUR QUESTION ANDBGOUND SOME DISCOUNTS FOR US."
We responded:
"Joshua, thank you so much for the amazing review!"
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Irvin Dauphine

March 3, 2025

5  out of  5
rating by Irvin Dauphine
"The agent did a tremendous job on everything. Agent met all my requirements and needs to make my insurance coverage affordable. Thanks Taylor👍🏾"
We responded:
"Irvin, thank you so much for the amazing review. We appreciate you and your business "
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Austin Jones

February 28, 2025

5  out of  5
rating by Austin Jones
"Brett was able to help me switch and lower my monthly insurance rate! Thank you State Farm and Brett."
We responded:
"Austin, thank you so much for the fantastic review and for your business!"
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D G

February 28, 2025

5  out of  5
rating by D G
"Brett was a great big help with State Farm. He was able save us money too. Thanks Staye Farm."
We responded:
"Thank you so much for the great review!!"
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Pervez Mahmud

February 27, 2025

5  out of  5
rating by Pervez Mahmud
"Taylor, like the singer, was extremely nice, professional, and personal. I was with AAA for 29 years, since 1986, but due to an health issue suffering a brain stroke, I’m forced to get a good insurance with a much better price, State Farm did it. 👍🏻"
We responded:
"Pervez, thank you so much for the fantastic review and for trusting us with your business!"
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Biju Nambisan

February 25, 2025

5  out of  5
rating by Biju Nambisan
"I recently worked with Taylor at Brett Hensley - State Farm Insurance Agency to get a new auto policy, and it was one of the smoothest experiences I've had. Taylor's knowledge was invaluable in helping me find the best policy at the right price, with the right coverage. She clearly explained all my options, including discounts, and empowered me to make an informed decision. I highly recommend her"
We responded:
"Biju, thank you so much for the amazing review of Taylor! We are so happy we could get you the best policy at the right price and coverage. "
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Jessica Coleman

February 20, 2025

5  out of  5
rating by Jessica Coleman
"Awesome State Farm Agent! Friendly and informative."
We responded:
"Jessica, thank you so much for the amazing review!"
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Brooke Mason

February 19, 2025

5  out of  5
rating by Brooke Mason
"Taylor was so nice and informative!"
We responded:
"Mykela, thank you so much for leaving us a review! "
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Jason Young

February 19, 2025

5  out of  5
rating by Jason Young
"Taylor called me to review our policies and informed us that our premiums were decreasing. She was very thorough and went over the details specifying where we were saving money and was kind enough to offer additional options that could apply additional discounts to our policies. Very professional, informative and kind! Very pleased!"
We responded:
"Jason, thank you for the amazing review! Thank you for your business and I'm happy Taylor did such a great job"
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shimon bhandari

February 17, 2025

5  out of  5
rating by shimon bhandari
"Very helpful"
We responded:
"Shimon, thank you so much for the great review!! "
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Conner Smith

February 14, 2025

5  out of  5
rating by Conner Smith
"Brett is very easy to work with he was able to save me almost $1000 if not more by changing my insurance carrier to State Farm! Brett is very timely with his responses and doesn’t keep you waiting."
We responded:
"Conner, thank you so much for the amazing review! We appreciate you and your business "