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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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khagu patel

June 30, 2026

5  out of  5
rating by khagu patel
"I cannot say enough good things about Jordan and her team at this State Farm agency. I have been with them for two years now with home, car, and renters insurance. The level of support Jordan provides is truly incredible. Whenever I had anything come up, need to adjust my coverage, or just need clear guidance, she is consistently responsive, professional, and genuinely caring. It’s rare to find an insurance agent who treats you like a person rather than just a policy number. If you want hassle-free insurance and top-tier customer service, I'd highly recommend working with Jordan at the Brett Hensley agency. They do a great job bringing me peace of mind and all the coverage I need!"
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Margaret Mathis

June 25, 2026

5  out of  5
rating by Margaret Mathis
"I had a very informative conversation with Jayden. He was knowledgeable and polite."
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Jayden Barrett

June 19, 2026

5  out of  5
rating by Jayden Barrett
"Jayden is a great guy he took care of all my needs!😉"
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crystal whitaker

June 4, 2026

5  out of  5
rating by crystal whitaker
"Thank you so much for all your help and explaining details with our policies! We appreciate it so much! :)"
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Matt McBride

June 2, 2026

5  out of  5
rating by Matt McBride
"Fantastic service."
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HD Meyers

May 19, 2026

5  out of  5
rating by HD Meyers
"Professional and very customer driven focused. Always abailable and accommodating. Highly recommended!"
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yididya tareke

May 6, 2026

5  out of  5
rating by yididya tareke
"I had a great experience getting insurance with Rachel at State Farm. She was very helpful and took the time to explain everything clearly, give out a lot of options. she was also very patient and I really appreciated how responsive and professional she was. I definitely recommend asking for Rachel if you need assistance!"
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mark person

May 5, 2026

5  out of  5
rating by mark person
"Brett Bauer was great to work with. Hooked me up with home and auto bundle. Saved us a ton of money in the process."
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Ashley Newlun

May 4, 2026

5  out of  5
rating by Ashley Newlun
"Agent was extremely knowledgeable and friendly. She gave me a quote quickly and it was a easy transition from another company."
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Cole Wilson

April 21, 2026

5  out of  5
rating by Cole Wilson
"Had a great interaction with Jordan today, she helped me get switched over to State Farm quickly and efficiently. If you're looking for a quote, definitely give this place a call."
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Debra Haddock

April 13, 2026

5  out of  5
rating by Debra Haddock
"Today I had the pleasure of talking with JORDAN at State Farm Indurance/Brett Hensley, regarding RV Insurance. Jordan was great help to me and within minutes I had the coverage I need. If you are looking for an insurance agency that cares about their clients I am happy to refer you to this firm. Thanks again Jordan!!"
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Robbin Mills

March 26, 2026

5  out of  5
rating by Robbin Mills
"Tim was able to save me Over $62 a month! He was extremely knowledgeable and helpful. I had been talking to multiple agents shopping for insurance and after talking to Tim I knew I had made the right decision to go with Brett Hensley And State Farm"
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Anna Seay

March 19, 2026

5  out of  5
rating by Anna Seay
"Brett and Tim saved me money on both my home and auto. I was previously with Progressive for years and didn’t think the rates could be beat! Amazing service by this State Farm team!"
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Alison Park

March 18, 2026

5  out of  5
rating by Alison Park
"I have been over paying on my auto insurance with GEICO for years. I called Brett Hensley State Farm and spoke with Tim. He was able to provide better coverage than I had before and saved me over $600 for six months! He was very knowledgeable about other types of insurance as well. Tim is kind, helpful, and funny too! I always hate calling to discuss insurance but he made it a pleasurable experience. Thank you, Tim! (10 more stars for you!) :)"
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shawanda Buck

March 5, 2026

5  out of  5
rating by shawanda Buck
"Brett was great and got me full coverage with home at a low price."
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Betty Hardy

February 27, 2026

5  out of  5
rating by Betty Hardy
"People are extremely friendly and very helpful"
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Alyssa

February 26, 2026

5  out of  5
rating by Alyssa
"Jordan’s customer service was amazing!! Super sweet and professional! Would recommend her to anyone! Thank you again!"
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C Wilks

February 25, 2026

5  out of  5
rating by C Wilks
"JordanAnn was great, helped me save some money and increased my coverage. She was respectful, informative, and understanding. I am glad I was able to switch and that was all thanks to JordanAnn"
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RJ BROWNING

February 23, 2026

5  out of  5
rating by RJ BROWNING
"This place was awesome. I would recommend State Farm and this office in Crandall Tx to everyone"
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Matthew King

February 18, 2026

5  out of  5
rating by Matthew King
"The Crandall State Farm folks always help out with both home and auto insurance. I have had State Farm since Ronnie operated out of Seagoville, now Brett and his team provide great care. Samantha is always helpful when I call for any need."
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Mark Woodruff

February 17, 2026

5  out of  5
rating by Mark Woodruff
"Brett Hensley and the staff at State Farm consistently deliver top-tier customer service.
They are knowledgeable, responsive, and truly on top of their game.
Highly recommend!"
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Martha Alicia

February 12, 2026

5  out of  5
rating by Martha Alicia
"We decided to change insurance company, Tim Thacker contacted us and made the transition very easy and gave us a great quote that will save us money. Mr. Thacker is very polite and helpful."
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Jacob Wilburn

February 12, 2026

5  out of  5
rating by Jacob Wilburn
"Jordan is the nicest insurance agent I’ve ever met! She was very knowledgeable of the policy and understanding of my time. She was able to answer all my questions about my coverages as well. I highly recommend at least getting a quote from her it could save you hundreds, I was able to save $120 by switching!"
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Michael Strouse

February 11, 2026

5  out of  5
rating by Michael Strouse
"Very easy to work with and on top of there game would 100% recommend to everyone. they saved me extra money on my monthly bill, and were a very friendly group. would give more then five stars if possible.

Thank yall for taking the time to help"
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Josue Lopez

February 10, 2026

5  out of  5
rating by Josue Lopez
"I was shopping for insurance and spoke with Tim. He got me a great rate for bundling home and auto, and thoroughly explained my coverages. He made switching easy. Thanks Tim!"